I have a water leak. What is my responsibility and what is the City’s responsibility?

The City delivers water to and through the water meter.  Any leak between the water meter and your house is the responsibility of the property owner to repair.  If the leak occurs at the water meter or in the street, it is the City’s responsibility.

Show All Answers

1. What to do if I think my water meter is not reading my water consumption correctly?
2. Can I monitor my water usage?
3. Where can I find and pay my utility bill online?
4. Do you offer autopay?
5. Why does the city let water flow from the fire hydrants?
6. Is it the homeowner’s responsibility to repair water leaks and broken pipes?
7. Does the City replace meters on a schedule?
8. I have a water leak. What is my responsibility and what is the City’s responsibility?
9. Why is my water off?
10. Why is my water cloudy?
11. Can the City use water revenues to pay for anything? Like buying a fire truck or building a road?
12. How does Celina calculate winter wastewater rates? Celina does not use winter averaging, which many cities use.