Is it the homeowner’s responsibility to repair water leaks and broken pipes?

Depends.  Any leaks or broken pipes on the homeowner’s property leading up to the water meter, generally located at the curb, is the responsibility of the property owner to repair.  If a leak or broken pipe is found from the water meter after the curb towards the street, call the City immediately at 972-382-3345.

Show All Answers

1. What to do if I think my water meter is not reading my water consumption correctly?
2. Can I monitor my water usage?
3. Where can I find and pay my utility bill online?
4. Do you offer autopay?
5. Why does the city let water flow from the fire hydrants?
6. Is it the homeowner’s responsibility to repair water leaks and broken pipes?
7. Does the City replace meters on a schedule?
8. I have a water leak. What is my responsibility and what is the City’s responsibility?
9. Why is my water off?
10. Why is my water cloudy?
11. Can the City use water revenues to pay for anything? Like buying a fire truck or building a road?
12. How does Celina calculate winter wastewater rates? Celina does not use winter averaging, which many cities use.