The Utility Billing Department provides customer service related to water, sewer, trash and recycling services to residents and businesses. 

Normal business hours water/sewer emergency: 


After hours water/sewer emergency: 


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Start/Change Service

All requests to connect, disconnect or transfer service must be in writing on the specified form. The Utility Billing division cannot accept any requests for service over the phone.

Additional Information

  • For after hours water and sewer emergencies, please call 214-585-7660.
  • All leak adjustment requests must be in writing and accompanied by repair receipt documentation.
  • For late trash pick up please contact Waste Connections at 469-452-8000

142 N. Ohio Street
Celina, TX 75009

  1. Amy Kuehn

    Utility Billing Clerk

  2. Yuli Gurrola

    Utility Billing Clerk

  3. After Hours

    7:30 AM - 5:30 PM 
    7:30 AM - 11:30 AM