Utilities

The Utility Billing Department provides customer service related to water, sewer, trash and recycling services to residents and businesses.

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FAQ
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Start/Change Service

All requests to connect, disconnect or transfer service must be in writing on the specified form. The Utility Billing division cannot accept any requests for service over the phone.

Additional Information

  • For after hours water and sewer emergencies, please call 214-585-7660.
  • All leak adjustment requests must be in writing and accompanied by repair receipt documentation.
  1. Amy Kuehn

    Utility Billing Clerk

  2. Yuli Gurrola

    Utility Billing Clerk

  3. After Hours

    Monday-Friday
    8:00 AM - 5:00 PM