Service Requests

Welcome to the City of Celina Service Requests Page. Residents now have a chance to submit a request three different ways. The user can send an email straight to Public Works with a request, text the request using our texting platform Citibot, and the user can also use our image recognition service request Life Connected App to take a picture of the issue and submit it to our asset management system.


Please email all service requests to Public Works at

For Line Locates click here

For Emergency Line Locates click here

Life Connected App

Celina Life Connected now serves as the mobile service request system for the City of Celina. The app has integrated image recognition technology to enable users to report issues to the City by snapping a picture with their smartphone and submitting it to Celina for review. Each request can then be tracked for follow-up and feedback from the City. The Celina Life Connected app will be continuously adding other city services from the City, so keep it handy as we work to increase the number of features. The app is available now in both the Google Play and Apple iTunes stores.