My Celina H20 - Monitor my water

The City of Celina recently released a new Customer Portal! Celina water customers are now able to access their water usage data online from anywhere! This portal will let you track and monitor your home or business’s water use. The key features are:

  • Water Usage Details: View your water usage by the year, month, day, or even hour!  Compare it to weather and rainfall in one easy to read chart! 

  • Continuous Flow Alarms:  This feature will send you an email if your meter reads continuous flow – like a toilet running or a burst pipe – so you can quickly address any plumbing issues and avoid an unexpectedly high bill.
  • High Usage Alarms: You can also set a high-level alarm to monitor daily, multi-day, or billing cycle flow if you want to keep your overall usage in check.
  • Vacation Alarms:  The Vacation Alarm is great for when you are away from Celina, but want to keep an eye on your home!  This alarm will send you an email if the meter reads more flow than you expect while you are away.  
  • Alert Recipients: This feature allows you to set the alarms to email a friend, family member, or caretaker in the area to address the issue if you are away!
  1. Utility Billing Department

    Phone: 972-382-3345

So grab your most recent bill and go to mycelinah2o.com to create your account now! You will need your account number. your security token (located on your bill), and your customer name EXACTLY as it appears on the bill. See attached here for step by step instructions for creating your account.

For instructions on how to navigate the Sensus Analytics Dashboard and Alert Settings, click here.

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