Sewer Stoppage ProblemsIf you experience a sewer backup in your home, please contact the Public Works Department at 972-382-2682 and an employee will check to see if there is a blockage in a city line. Otherwise, you will be notified if you should contact a plumber.
Stop the Block!When you pour your cooking grease down the drain, it collects in the sewer system forming a solid "grease log." This grease log obstructs the sewer lines, which can cause the sewer to back up into homes and places of business.
Leave the Manholes Covered!Manholes are covered and bolted for the protection of our sewer system and our citizens. Please do not tamper with or remove manhole covers. Removing a manhole cover can be a deadly mistake! Manholes can contain poisonous gases that can lead to serious illness or even death!
Check Your Clean-OutsClean-outs for your home service lines are located in front of your home, near your house, and look like two white pipes sticking up out of the ground. If you need to call a plumber for possible sewer problems, please make sure your clean-outs are visible and accessible.
Sewer On-CallDid you know that the Sewer Division has an employee on-call 24/7 year-round? If you need assistance after regular business hours, please call the Public Works Department at 972-382-2682, and they will dispatch the on-call employee.
December 30 is Bacon Day
Bacon is so good. But your pipes hate bacon grease that can solidify and lead to nasty clogs and expensive repairs in your home. Pour the grease into a glass or plastic container, or let it cool in the pan and wipe it off with a paper towel and throw in the trash. Visit defendyourdrainsnorthtexas.com for more tips! #BaconDay